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How can we create happy customers if we don’t have happy employees?
John and Mark X. Cronin, co-founders of John’s Crazy Socks, addressed that question when speaking at the Gratitude in the Workplace Conference sponsored by the New York Chapter of the Society of Human Resource Management (SHRM). The father and son team answered two basic questions: what makes a happy employee? And why does it matter? And they shared their 5 pillars on creating a happy work environment.