News customer service - Johns Crazy Socks

John Cronin, our Chief Happiness officer with a box of John's Crazy socks.

Give Customers What They Want: Creating an Unforgettable Shopping Experience

At John’s Crazy Socks, we believe that happy customers make a successful business. That’s why we offer over 4,000 unique sock designs, lightning-fast shipping, and a personal touch—like handwritten thank-you notes in every order. Our commitment to outstanding service, hassle-free shopping, and giving back has earned us 33,000+ five-star reviews and a 94 Net Promoter Score. Plus, every purchase supports our mission of inclusion and charity, with over $800,000 donated to date. Discover how we turn customers into lifelong fans!

February 07, 2025
3 min read

John from John’s Crazy Socks Delivers Custom Socks to Catholic Health

Catholic Health, the premier health care network on Long Island, wanted to create a special gift for supporters, friends and employees: custom socks featuring the Catholic Health logo. It is only natural that they turned to John’s Crazy Socks.

December 14, 2023
3 min read

A Promise to Our Customers

When you buy from John’s Crazy Socks, you get great socks and so much more. Here is what we deliver when you buy from us, it is the value equation we offer:

October 03, 2023
3 min read

John Cronin Loves Meeting Customers

John has been fortunate with a lot of media coverage and social media exposure. As a result, people recognize John and his great big smile. And John loves it. John is so grateful for our customers because they make everything possible.

July 10, 2023
4 min read

John Delivers Custom Socks to Steve and Heidi Distante and Cally Farms

John Cronin, co-founder and Chief Happiness Officer at John’s Crazy Socks, had great fun delivering a beautiful set of custom socks for Cally Farms to his friends Steve and Heidi Distante.

July 07, 2023
4 min read

John’s Crazy Socks Delivers Custom Socks to Coastline Wealth Management

John Cronin, co-founder and Chief Happiness Officer at John’s Crazy Socks, arrived at the offices of Coastline Wealth Management and immediately began handing out socks. People began to “ooh” and “ahh” and break out into smiles as John went from office to office handing out the custom socks that John’s Crazy Socks made for Coastline.

April 11, 2023
4 min read

John’s Crazy Socks Reports a World Class Net Promoter Score (NPS) of 92

John’s Crazy Socks asked our customers Would you recommend us to family and friends?” They answered with a resounding YES! These results produced a Net Promoter Score (NPS) of 92, putting John’s Crazy Socks among the elite companies in the world in making customers happy and building brand loyalty.

January 23, 2022
4 min read

John’s Crazy Socks Celebrates 5th Anniversary with an Open House and Pop-Up Shop

John’s Crazy Socks reached our 5^th anniversary on December 9, 2021, and to celebrate, we hosted an Open House Party and Pop Up Shop on Saturday, December 11, 2021. If we were going to have a party, we wanted our supporters and customers to join in the fun. After all, they are the ones who make everything possible.

December 27, 2021
3 min read

How to Shop Online with Confidence in the Holiday Season

At John’s Crazy Socks, we work hard to earn the trust of our customers. We want people to shop with confidence when they buy from us. What does shopping with confidence mean? How can you protect yourself when shopping online?

We offer this simple guide, a series of questions to ask, before making a purchase from any online store:

December 11, 2021
5 min read

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