A Promise to Our Customers

When you buy from John’s Crazy Socks, you get great socks and so much more. Here is what we deliver when you buy from us, it is the value equation we offer: 

Socks You Can Love: John loves socks and he wants you to have socks you can love. 

The Greatest Possible Choice at the World’s Largest Sock Store: John says he loves socks because “They let me be me.” He wants you to find socks just right for you so he offers the world’s greatest selection of socks. We are not outselling Walmart or Target (not yet), but we have more choices with everything from crazy socks to dress socks to compression socks to everyday socks. We are your one stop shop for socks. 

Great Socks: When you buy from John’s Crazy Socks, you are going to get great socks. We have earned over 30,000 five-star reviews. Our Net Promoter Score is a sky-high 94 (60 is considered a good score). Our return rate is less than 1 percent (0.3%). Our customers love our socks. 

Great Service: We do same day shipping. We do better shipping than Amazon and Jeff Bezos over at Amazon, he doesn’t add a thank you note and candy like John does. 

A Great Customer Experience: We are looking to create a personal connection and not chase transactions. John puts a thank you note and candy in every package and you will see the picture and name of the person who packed your order on every packing slip. And if you call our office, you will not get voice mail, you will talk to a person and have a human conversation. 

You Help Us Employ People with Differing Abilities: When you buy from John’s Crazy Socks, you help us employ people with differing abilities. More than half our colleagues have a differing ability. Your purchase makes a difference. 

You Help Us Give Back: John is a Special Olympics athlete and we pledge five percent of our earnings to the Special Olympics. Many of our products raise money for our charity partners. We have donated over $650,000 to our charity partners like the National Down Syndrome Society, the Autism Society of America and North Shore Animal League America. 

Most of All, You Help Us Spread Happiness: When you pull on our socks, you will feel good, they will make you happy. When you give our socks as a gift, you will spread that happiness. 

About John’s Crazy Socks 

John’s Crazy Socks was inspired by John Lee Cronin, a young man with Down syndrome, and his love of colorful and fun socks—what he calls his “crazy socks.” He and his father, Mark X. Cronin, started the company as a social enterprise with a mission of Spreading Happiness™. With more than 4,000 socks, John’s Crazy Socks is now the world’s largest sock store. More than half their employees have a differing ability, and their Giving Back program has raised over $650,000 for charity partners like the Special Olympics, the National Down Syndrome Society, and the Autism Society of America. Most of all, they are Spreading Happiness™. 

For more information about John’s Crazy Socks, visit our webpage, Facebook page, Instagram account, TikTok or YouTube channel. You can also contact us at 631-760-5625 or via email at service@johnscrazysocks.com.