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I placed my order back on September 21st, 2019. It was only one pair of socks. I received an email on the 10th of October saying that my order was on the way. However, when I go into check my order it just tells me that my order is on the way and that I will receive email and text updates about where my order is. I absolutely love John's Crazy Socks and everything that it represents. This will not dissuade me from ordering from you again in the future, I am just wondering if I should have received a shipping location of where my package was. Thank you for everything that you do!!!!!