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Ordered some socks for mother's day. Apparently I forgot to tell them I'd moved so the order was sent to my old address. They tried to send me more, but were out of stock. They Credited my account. A few days later the socks arrived. They said not to worry about it, that they were sorry for the delay. These are folks who do things right and I fully support them. By the way, I'm sending them a check for the socks.