Let me just say that I have received wonderful customer service from John's Crazy Socks! I ordered 3 pairs of socks and one of them wasn't sized incorrectly. I went to the website to make sure I placed the correct order. My order was correct, but the sizing was off. I wrote a review saying as much and before I had a chance to contact customer service to see if I could make an exchange, John's Crazy Socks refunded me the amount for that pair and told me the description on the website was incorrect and they would send me a new pair of socks at no additional cost. Who does that? John's Crazy Socks, that's who! Moral of the story is, if you receive something that doesn't seem correct, reach out to customer service and they will go the extra mile to make it right. Thank you!
They seem like good quality socks with a fun pattern, but the socks I received were sized more for a toddler. They are much smaller than another pair of socks of this same size and will not fit.
Hi Terri, You are right. The Gumball socks are a toddler size. We have corrected our website and refunded your credit card for the sock. We will ship a new sock of your choice to you at no additional charge. Please contact Gail at 631-760-5625 to complete this order. We apologize for any inconvenience and hope that you will find another fun sock that your child will love!
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