Had a fantastic experience with the customer service team when a pair of socks didn't fit well. Was sent another pair free of charge and exchanged a number of pleasant emails with the customer service team. John's Crazy Socks has gained a new customer moving forward!
I love all of John's socks but especially the ones that look like my cats!
Dealing with "John" was very easy and I found them accommodating. When I could not include the black cats with my order because they were out of stock, they allowed me to order them when they came in without additional postage and handling. However, I found one of the pairs of socks I had ordered, at $10.00, in Target for $1.93!